My DS-160 photo upload failed — what now?
If your DS-160 confirmation page shows an X instead of your photo, the upload failed: bring one printed photo that meets the requirements, with the confirmation page, to the US embassy or consulate.
Rules checked on · official sources only
What each country says
| Country | Answer | Official quote | Source | Checked |
|---|---|---|---|---|
| United StatesVisa | If the DS-160 confirmation page shows an X instead of your photo, the upload failed: bring one printed photo with the confirmation page to the embassy or consulate. | That means the photo upload failed. Therefore, you should submit one printed photo meeting our requirements, along with the online DS-160 confirmation page, to the U.S. embassy or consulate at which you plan to apply for your nonimmigrant visa. Minimum acceptable dimensions are 600 x 600 pixels. Maximum acceptable dimensions are 1200 x 1200 pixels. |
travel.state.gov travel.state.gov |
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Answers quote the official pages linked above. Not affiliated with any government. Final acceptance is up to the issuing authority.